When using Welsh in everyday life, sometimes things can go wrong. The Commissioner's job is to investigate those cases.

People are entitled to: 

  • make a complaint about an organisation that’s failing to comply with Welsh language standards; 
  • make a complaint about an organisation failing to comply with its Welsh language scheme;  
  • make an application to the Welsh Language Commissioner to rule on an allegation of interference with freedom to use Welsh
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Welsh language standards

Further information on how the Commissioner deals with complaints.

The process of dealing with complaints and holding investigations
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Welsh language scheme

Further information on how the Commissioner deals with complaints.

The Process Of Dealing With Complaints And Holding Investigations WL Schemes
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Freedom to use Welsh

Further information on how the Commissioner deals with applications.

The process of dealing with applications and holding investigations.
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Appeals  

In some circumstances, organisations and complainants can apply or appeal to the Welsh Language Tribunal

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Welsh Language Tribunal

Further information available here about the Commissioner's work with the Tribunal.

The Welsh Language Tribunal
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Enforcement policy

Learn more about how the Commissioner implements his enforcement powers.

Enforcement policy