The company is proud of its Welsh corporate brand and promotes itself as a workplace where staff can use their Welsh every day
They give their customers and service users an active offer to use Welsh by starting conversations in Welsh
Staff ensure that service users understand the economic value of the Welsh language to their businesses and are given every encouragement and support to increase the use of Welsh in their business through signposting to appropriate support
Support staff to develop their Welsh language skills so that they gain confidence in using Welsh with customers at a level desirable to the role
Welsh is given priority within the bilingual administration of the company. The company’s main committees, including the Board and Management Committee, are conducted in Welsh and simultaneous translation is provided as required in internal and external meetings.
Offer after school clubs and holiday clubs for children who attend Welsh primary schools in Newport.
Raise awareness among parents of the Welsh language provision and encourage them to learn Welsh with their children
Organising Fun Family sessions during the school holidays - creating opportunities for parents to practice their Welsh in a welcoming and non-judgmental environment
In their Welsh stores you will be able to recognise Welsh-speaking colleagues as they will be wearing the Iaith Gwaith badge.
Prominent presence of the Welsh language in their stores for customers and colleagues, including signage and promotional material.
Money Zone, their free financial education programme for schools and youth groups, will be delivered in both English or Welsh depending on the group’s preference.
If you write to them in Welsh, they will respond in Welsh. They give their staff the opportunity to learn and improve their Welsh language skills.
Their most popular mental health information and website content is available in Welsh.
Mind Wales-wide mental health services are available in Welsh.
Choosing to communicate in Welsh is an easy, automatic step for anyone contacting Mind, and they will communicate in your preferred language wherever possible.
They promote their services and information bilingually and ensure the mental health experiences of Welsh speakers are reflected in their marketing.
They support and encourage Welsh in their workplace through proactively recruiting Welsh speakers, providing Welsh language lessons to Mind Cymru employees and encouraging the informal use of Welsh at work.
Their key information and campaign materials for audiences in Wales are available in Welsh and English.
Welsh speaking counsellors can speak to children in Welsh through their Childline service. They advertise when the Welsh language service is available on the Childline website. Childline is promoted bilingually.
Children and young people can ask to speak to a Welsh-speaking counsellor. If no Welsh-speaking counsellors are available on shift at the time, then they can find out when a Welsh-speaking counsellor will be available.
Children and young people will be able to read their most popular information on the Childline website in Welsh.
Emails can be sent in Welsh to help@nspcc.org.uk and they will respond in Welsh.
You can find information on how to report abuse in Welsh on their website.
Their most popular resources and lesson plans designed for schools are available in Welsh.
Their Speak out. Stay safe SEND/ASN/ALN programme is available in Welsh.
Have a conversation in Welsh and receive an answer in Welsh Bilingual image with Welsh displayed before English Bilingual social media Support for staff to develop Welsh language skills
