• You can speak Welsh with staff wearing or displaying the Iaith Gwaith badge.
• Get in touch with them in Welsh on the phone, by letter, email or social media. They will respect your choice and respond in your preferred language.
• They develop and promote campaigns, training and events bilingually in print and online.
• They encourage and support their staff to use and improve their Welsh language skills.
• They value Welsh language skills when recruiting new members of staff.
• They listen and are open to feedback if anyone feels they aren’t meeting their Welsh language commitment.