Promoting the Services of Public Organisations
Aberystwyth University
- You can speak Welsh with Aberystwyth University staff through academic services, pastoral support, and social activities.
- Contact them in Welsh while studying, researching, or taking part in student life. They will respond in your preferred language.
- They will offer Welsh-medium degree courses, accommodation, and student clubs, including Pantycelyn Hall.
- They will encourage learning Welsh through courses such as the Intensive Summer Course and support students who wish to develop their skills.
- They ensure that Welsh is a central part of their 2030's strategy and is present across policies and guidance.
Aneurin Bevan University Health Board
- Aneurin Bevan University Health Board provides healthcare services across the counties of Blaenau Gwent, Monmouthshire, Newport, Torfaen, and Caerphilly.
- Health services and care are delivered in hospitals and in the community through the medium of Welsh.
- Members of the public can access medical services in specialist centres such as radiotherapy at Nevill Hall Hospital, with cancer treatment facilities available in Welsh at the Health Board’s hospitals.
- Patients can communicate with GPs, opticians, and dentists in Welsh where possible.
Bangor University
- You can speak Welsh with staff through Canolfan Bedwyr, which offers services, research, and language technology.
- Contact them in Welsh to discuss studying, financial support, pastoral care, or student activities.
- They will provide language technology resources, specialist courses, and support for staff and students.
- They will encourage the use of Welsh in the workplace through projects such as ARFer.
- They ensure that Welsh is offered across all aspects of University life.
BBC Wales
The BBC, as the UK’s largest public broadcaster, offers a wide range of digital services in Welsh to the public in Wales.
- A high proportion of their digital platforms are available in Welsh, including BBC Sounds, BBC iPlayer, BBC Cymru Fyw, and BBC Bitesize.
- Users can personalise administrative elements of the apps in Welsh.
- Contact services are available in Welsh via phone, email, letter, or face-to-face.
- Their website and social media channels feature bilingual content, with Welsh represented visually.
- They promote the Welsh language as an integral part of their public service in Wales.
Boundary Commission for Wales
- Through their digital and online services, it is possible to contact the Commission in Welsh by phone on 02920464819, by email at ymholiadau@cdffc.llyw.cymru, or via the website at www.cdffc.llyw.cymru.
- All phone calls are answered in Welsh first, and communication via email and the website is fully bilingual.
- Individuals can respond to consultations in Welsh through the portal www.arolygoncymru.cymru.
- The Commission ensures that all contact is treated equally, regardless of language.
Bridgend County Borough Council
- Details regarding the Council’s wide range of Welsh-language services can be found on the Council’s website at www.bridgend.gov.uk
- Through their online services, it is possible to register and view information and leaflets about the budget and funding, as well as the council tax and business rates portal, in Welsh.
- Details and information about schools, admissions, term dates, and school meals are available in Welsh.
- You can contact the Council directly to report any issues with Council services using Welsh-language forms.
Cardiff Council
- You can speak Welsh with staff through the “Contact Cardiff” service, which is available in Welsh by phone and via web chat.
- You can contact them in Welsh through the Cardiff app, online contact forms, or the “Bilingual Cardiff” initiative.
- They will develop and promote educational and community initiatives bilingually, including “Our City Our Language”.
- They will encourage and support their staff to use Welsh in the workplace.
- They assess the need for Welsh language skills when recruiting, ensuring that Welsh-language communication opportunities are available to the public.
Cardiff Metropolitan University
- A high percentage of their staff can offer a fully bilingual service, including Welsh-speaking personal academic tutors.
- Within their courses, they can offer at least a third of the content through the medium of Welsh, encouraging students to study in their first language.
- Their website, marketing materials, and student communications are bilingual, with Welsh represented visually.
- They offer Welsh lessons to staff and students and encourage language skill development beyond the classroom.
- Welsh is promoted as part of the University’s identity, creating a welcoming environment for Welsh speakers.
Cardiff University
- You can speak Welsh with staff through the University’s careers, wellbeing, and training services.
- Contact them in Welsh to receive advice on interviews, CVs, or psychological support.
- They will provide training and development opportunities for staff and students through the medium of Welsh.
- They will encourage the use of Welsh in both professional and social contexts.
- They ensure that Welsh-language support is available across the University’s departments.
Ceredigion County Council
- You can speak Welsh with staff through the Ceredigion Actif app, My Account, and webcasting services.
- Contact them in Welsh via the website, customer services, and public meetings.
- They will provide information about activities, classes, and committee meetings bilingually.
- They will encourage the use of Welsh in leisure, education, and local government services.
- They ensure that digital and in-person materials are available in Welsh across the county.
Charity Commission for England and Wales
- The Charity Commission is the regulator and registrar of charities in the United Kingdom.
- Through their online portal “My Charity Commission Account”, individuals and organisations can register with the Commission, apply, and access guidance in Welsh.
- Users can access 5-minute guidance for charity staff and trustees in their preferred language.
- Support is available to ensure decisions, financial management, and safeguarding are fully supported in Welsh.
- This guidance includes advice on making decisions as a trustee, conflicts of interest, financial management, and safeguarding.
- It is possible to apply to register a charity in Welsh via the Commission’s website.
CITB
- Their Welsh Engagement Team offers a fully bilingual service to employers, apprentices, and stakeholders.
- Within construction training, they can handle all enquiries or career advice through the medium of Welsh.
- The “Go Construct” website and the HS&E test booking process are available bilingually.
- They welcome correspondence in Welsh and respond in the same language.
- Welsh is promoted as a working language in the construction sector across Wales.