The Welsh Language Commissioner has issued a new regulatory policy statement outlining clear expectations for organisations using artificial intelligence (AI) in delivering services to the public. The statement emphasises that new technologies must maintain and promote the Welsh language, and their use is not an excuse for failing to comply with Welsh language duties.
Central to the policy is the precautionary principle: a regulatory approach that seeks to leverage technological opportunities while proactively protecting linguistic rights. This means that organisations are expected to specifically test AI systems in Welsh, ensure transparency about how the systems work, and maintain high language standards.
The policy outlines core principles for using AI in an ethical, inclusive, and accountable manner, including:
- Linguistic fairness
- Accuracy and naturalness of language
- Data security and privacy
- Ongoing compliance with Welsh language standards