Promoting the Services of Public Organisations
Judicial Appointments Commission
- The Judicial Appointments Commission selects candidates for judicial roles in Wales and England, as well as appointments for certain tribunals with powers across the UK.
- Through their recruitment process, individuals can access information about judicial roles in Welsh.
- Applicants can submit applications for specific roles within the judiciary through the medium of Welsh.
- The Commission also helps ensure the application process is accessible to Welsh speakers and works with the judiciary in Wales to reflect Welsh language skills as part of job requirements.
- As part of their selection processes, they can assess Welsh language skills as a job requirement. • Their communication with the public and the judiciary in Wales is available bilingually.
- They welcome correspondence in Welsh and respond in the same language.
Meat Promotion Wales
- You can speak Welsh with Hybu Cig Cymru staff through phone, email or correspondence.
- They strive publish their educational resources, market data, and recipes bilingually in Welsh and English
- Contact them in Welsh via the website, social media, or at events.
- They will provide bilingual resources for teachers, health professionals, and the public.
- They will promote Welsh red meat through bilingual content online and in print.
- They ensure that Welsh is an integral part of their marketing identity and campaigns.
Mid and West Wales Fire and Rescue Service
- You can speak Welsh with staff when arranging a Safe and Well Visit in your home.
- Contact them in Welsh to receive advice on fire safety, carbon monoxide, and electrical safety.
- They will provide detailed information about home safety in Welsh, including messages on preventing falls and tackling loneliness.
- They will encourage the use of Welsh in community communication and safety education.
- They seek to ensure that fire and rescue services reflect the linguistic needs of communities in Mid and West Wales.
Money and Pensions Service
- You can speak Welsh with MoneyHelper staff through their online services, including advice on pensions and money.
- Contact them in Welsh via appointments, emails, or online forms. They will respond in your preferred language.
- They will provide a benefits calculator, land transaction tax calculator, and information about pensions in Welsh.
- They will encourage the use of Welsh in financial guidance and retirement support.
- Ensuring that online services are accessible to Welsh speakers across the UK.
National Savings & Investments (NS&I)
- NS&I has a dedicated Welsh section on nsandi.com, offering customers a selection of Welsh-language brochures and forms.
- Customers can call NS&I’s customer service team to request materials to be sent in Welsh.
- NS&I provides a dedicated Welsh-language phone service for customers to make these requests in Welsh.
- NS&I ensures that only communications from NS&I are sent to customers in Welsh.
- A dedicated Welsh-language email address is available for incoming customer emails.
Natural Resources Wales
- Natural Resources Wales offers a bilingual 24/7 service for reporting environmental incidents by phone or online.
- Advice on pollution, public messages, and environmental updates is provided bilingually.
- Their flood warning services, e-recruitment, and public messaging are fully available in Welsh.
- Their website, advisory documents, and environmental information are bilingual.
- You can register for free to receive timely flood warnings in Welsh by phone, text message, or email.
- It is possible to apply for jobs bilingually. Jobs at Natural Resources Wales are advertised bilingually, and applicants are welcome to complete the application form in either Welsh or English.
Neath Port Talbot Council
- The Council provides a wide range of Welsh-language services. More details about the services available can be found on the Council’s website.
- Individuals can contact the Council in Welsh, with the telephone service ensuring that a Welsh-language service is available when getting in touch.
- Residents can use the “myNPT” account in Welsh, including notifications, forms, and communication. It is also possible to register to receive correspondence from the Council in Welsh through this service.
- You can subscribe to the residents’ newsletter ‘Newyddion CnPT/NPT News’ for Welsh, English, or bilingual versions.
Ofcom
- Ofcom provides a mobile checker showing which network offers the best 4G or 5G signal in your area.
- After entering a postcode, the checker provides two sets of information:
- Coverage: Whether 4G/5G signal is available locally (indoors or outdoors) and whether the signal is likely to be strong or variable. Results are displayed on an interactive map.
- Performance: The likelihood of streaming video on your phone in your local area. This is shown using dials for each network.
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You can speak Welsh with Ofcom staff through their complaints services, reports, and mobile phone coverage maps.
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Contact them in Welsh to discuss communication issues, broadband, television, radio, or video on demand.
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They will provide media reports, performance data, and information about communications infrastructure in Welsh.
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They will encourage the use of Welsh in reports, consultations, and consumer complaints.
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Ofcom ensures that Welsh is fully represented in their regulatory work.
Office for National Statistics
- A high percentage of their publications relevant to Wales are available bilingually, including census bulletins.
- Dedicated pages on their website provide access to datasets in Welsh.
- They conduct surveys in Wales with the option to respond in Welsh.
- They welcome correspondence in Welsh and reply in the same language.
- They promote the Welsh language as part of their commitment to accessibility and inclusion.
Pembrokeshire College
- A Welsh-language service is available to all customers, including applying for a course and attending an interview through the medium of Welsh.
- Phone calls are answered in Welsh by selecting option 2, and the Welsh Language Development Team is available to offer support.
- Their information materials, forms, and communication with students are available bilingually.
- Welsh is promoted as part of an inclusive educational experience across the College.
- You can contact the College in Welsh via the phone service on 01437 753 000 by selecting option 2, or by emailing in Welsh.
- Support is provided for any aspect of studying in Welsh by the Welsh Language Development Team by calling 01437 753435/121.
Powys Council
- You can speak Welsh with staff through online services such as booking a visit to a recycling centre, using the Supply Chain Portal, or applying for an event licence.
- You can contact them in Welsh via the public website, application forms, or direct communication.
- They will develop digital services bilingually, encouraging the use of Welsh in everyday life.
- They will support residents in using Welsh when engaging with the Council.
- Ensuring that Welsh is offered as a natural language choice across public services.
Public Health Wales
- You can speak Welsh with Public Health Wales staff through their educational programmes, surveys, and health improvement services.
- Contact them in Welsh via websites, surveys, or when taking part in activities such as “Time to Talk” or “Help Me Quit”.
- They will provide educational resources, information about vaccinations, and health support services in Welsh.
- They will encourage the use of Welsh in public communication, education, and health campaigns.
- Public Health Wales ensures that Welsh is present across their national and local services.