Promoting the Services of Public Organisations
Estyn
- You can communicate with Estyn in Welsh through inspection reports, training, and educational advice.
- They will publish inspection reports bilingually and deliver training in Welsh or bilingually.
- They will provide Welsh language policies and strategies on their website.
- They will encourage education providers to improve Welsh-medium provision.
- Ensuring that Welsh is an integral part of their mission to improve education in Wales.
Flintshire County Council
- You can communicate with the Council in Welsh through social services, schools, and the registration service.
- They will provide information about social care, play development, and marriages in Welsh.
- They will offer fully Welsh-language online services, including registering a birth or death.
- They will encourage the use of Welsh in community and educational services.
- Ensuring that Welsh is available across their website and public communications.
General Optical Council
- You can communicate with the GOC in Welsh via email, letter or digital means.
- They will provide key documents such as the Standards of Practice in Welsh, and offer translation support if needed.
- They will ensure that consultations and selected publications are available in Welsh.
- They will encourage the use of Welsh in professional communication and public responses.
- They respect your language choice and will respond in Welsh where appropriate.
Gov.uk
- You can use government services through GOV.UK in Welsh, including tax, benefits, passports, and justice.
- Contact them in Welsh through a start page that offers clearly organised links to Welsh-language services.
- They will provide information and forms in Welsh across a range of categories.
- They will encourage the use of Welsh in digital public services.
- Ensuring equal access for Welsh speakers across government services.
Grŵp Cynefin
- You can speak Welsh with Grŵp Cynefin staff, including through their housing services, community support, and care schemes.
- Contact them in Welsh via email, over the phone, or face-to-face. They will respect your choice and respond in your preferred language.
- They will develop and promote bilingual information, advice, and support materials.
- They will encourage and support their staff to use Welsh in their daily work.
- They assess the need for Welsh language skills during recruitment, ensuring that community services reflect the linguistic identity of North and Mid Wales.
Gwent Police
- You can communicate with Gwent Police in Welsh via the website, email, or by phone.
- They will respect your language choice and respond in Welsh where appropriate.
- They will promote the Welsh language in public communication and community events.
- They will encourage the use of Welsh in local policing services.
- They ensure that Welsh is available across their communication channels.
Health & Care Proffessions Council
- You can speak Welsh with HCPC staff via email, application forms, or when taking part in hearings.
- Contact them in Welsh to discuss registration, investigations, or fitness to practise meetings.
- They will provide forms, investigation documents, and correspondence in Welsh.
- They will maintain a Welsh-language website that reflects the content of the English version.
- They assess the need for Welsh language skills when delivering professional regulatory services.
Health & Safety Executive
- The Health and Safety Executive (HSE) is the national regulator for workplace health and safety.
- The Authority works to protect people and places by preventing work-related deaths, injuries, and illnesses.
- Through their online services, users can register to receive key guidance documents in Welsh.
- You can subscribe to the Wales email newsletter to receive relevant HSE updates for Wales in Welsh.
- You can contact the HSE in Welsh via email at iaithgymraeg@hse.gov.uk.
HM Courts & Tribunals Service
- You can use justice services such as probate, divorce, money claims, and paying court fines in Welsh.
- Contact them in Welsh via the dedicated helpline or through online services.
- They will provide forms, information, and legal guidance in Welsh.
- They will encourage the use of Welsh in courts or tribunals in Wales.
- Ensuring that legal communication is accessible and fair for Welsh speakers.
HM Land Registry
- The Land Registry is happy to receive enquiries and correspondence in Welsh.
- Through their online services, it is possible to search for property information, types of property ownership, owner details, and house price data in Welsh.
- Information is available in Welsh about property ownership and previous sales, as well as average property prices in Wales and England since 1995, Scotland since 2004, and Northern Ireland since 2005.
- Further details about other services from His Majesty’s Land Registry can be found at: https://www.gov.uk/government/organisations/land-registry/about/welshj-language-scheme.cy
HM Revenue and Customs Department
Through HMRC’s online services and app, users can:
- Receive information about tax, National Insurance, and benefits in Welsh.
- By downloading the HMRC app, individuals can use the Self Assessment service entirely in Welsh.
- Log in to personal tax services, VAT, PAYE, Corporation Tax, and benefits through the medium of Welsh.
- Read tax guidance and forms in Welsh, including the Self Assessment overview.
- Access Welsh-language services from other organisations on GOV.UK via a dedicated page containing links to Welsh services.
Isle of Anglesey County Council
- You can speak Welsh with staff through the Cyswllt Môn service, which is also available face-to-face in Llangefni.
- Contact them in Welsh through ‘Fy Nghyfrif Môn’, managing service requests from your personal device.
- They will provide online payment services in Welsh, including council tax and planning fees.
- They will encourage the use of Welsh in council and customer services.
- Ensuring that Welsh is present across their digital platforms.