Using leardership, feedback and audit in a positive way
South Wales Police actively collects information on strengths and weaknesses in performance. It uses complaints as a positive way of understanding what can sometimes go wrong.
Betsi Cadwaladr University Health Board prepared a strategic plan to prepare for Welsh language standards.
Rhondda Cynon Taf Council has established the role of compliance officer within the Council’s Welsh Language Services Unit.
This has led to a better understanding of the standards’ requirements.
Conwy County Council provides a written translation service for Denbighshire, Wrexham and Flintshire councils as well as Cartrefi Conwy.