Self regulation

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Using leardership, feedback and audit in a positive way

South Wales Police actively collects information on strengths and weaknesses in performance. It uses complaints as a positive way of understanding what can sometimes go wrong.

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Preparing for the future

Betsi Cadwaladr University Health Board prepared a strategic plan to prepare for Welsh language standards. 

Internal audits of compliance 

Rhondda Cynon Taf Council has established the role of compliance officer within the Council’s Welsh Language Services Unit.

This has led to a better understanding of the standards’ requirements. 

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Collaborative Working

Conwy County Council provides a written translation service for Denbighshire, Wrexham and Flintshire councils as well as Cartrefi Conwy.

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The workforce

Learn about effective practices in the workplace.

The workforce
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Providing services

Learn about effective practices regarding providing services in the workplace.

Providing services
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Promotion and facilitation

Promotion and facilitation