Welsh as a way of working: Assurance Report 2021-22

Graphic of the Commissioner's website

We have published our latest assurance report and it contains a mixed picture with regards to the provision of Welsh language services.

This annual report, which bears the title Welsh as a way of working, is an opportunity to reflect on the way organisations consider the Welsh language when formulating policies and when planning and delivering services in Welsh.

We have all faced significant challenges over the last few years as a result of the pandemic, and a number of bodies have successfully adapted in order to comply with their language duties, But there are others who have not yet taken appropriate steps, and the report notes significant weaknesses in the processes of advertising jobs in Welsh and recruiting a bilingual workforce.

Graphic of a laptop and a smartphone

The main findings include 32% saying that the opportunities to use the Welsh language in their everyday lives have increased, 84% of organisations' websites are now available in Welsh and there has been an increase in the ability of organisations to provide Welsh language services on social media.  

But, in contrast, 10% of the Welsh speakers who were questioned choose not to use the Welsh language due to the lack of availability of services. The Welsh language is treated less favourably than English in 50% of job notices and the research shows that more people would be likely to use the Welsh language if organisations improved the way they delivered and ensured Welsh language services.

You can see more of the findings in this infographic and you can read the full report here

Block background image

Welsh as a way of working: Assurance Report 2021-22

You can read the full report here.