Reports

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Every year, the Commissioner publishes a report that gives the Commissioner's view on how organisations are implementing their language duties, and considers the experiences of users of Welsh language services.  

  •  The Commissioner wants organisations to use the report as a basis for improving how they operate. They are encouraged to do so by comparing their own performance against the trends identified in the report. 
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The report is based on evidence, including: 

  • monitoring work: user experience surveys, consulting annual reports and records, and thematic reviews. 
  • engaging with users: holding various events across Wales to hear about people’s experiences of using Welsh language services. 
  • organisation engagement: conducting meetings and workshops.